How Mail-Order Cannabis Works

To order cannabis online in Canada from Eon, follow one visible path: compare the menu, review the cart, place the order, send the Interac e-Transfer and follow the parcel.

Order cannabis online in Canada in six steps

1. Browse and compare. Search by name, start with a product format or use the available filters to narrow the menu. Product pages show the current size, price, stock and factual details supplied for that item.
2. Review the complete cart. Confirm each product, selected option and quantity. Apply a coupon, gift card or available reward points from the collapsed checkout panels when those programs are active.
3. Enter one delivery address. Eon uses one address for the customer and shipment record. A working email and phone number are required for order and delivery communication.
4. Place the order. The final screen shows the complete amount and creates the order number. The order remains on hold while the Interac transfer is waiting for verification.
5. Send the Interac e-Transfer. Use the exact recipient, amount, order reference and payment code shown on the confirmation page and in the order email. Do not put product names in the bank message.
6. Follow the shipment. Staff verifies the transfer before processing. Canada Post tracking is attached to the order after the parcel enters the delivery workflow.

What happens after checkout?

Checkout creates the order; it does not confirm payment. Interac orders begin on hold. After sending the transfer, return to the order page and select I sent the transfer. That action tells staff the deposit is ready to review, but it does not mark the order as paid.

When staff matches the deposit to the order, the status moves into processing. Packing and shipping updates remain connected to the same order number. The shipping email and account order screen show the Canada Post tracking number once it is available.

Guest checkout or account?

You can browse prices and place a standard order as a guest. A free account keeps order history and delivery details in one place and can provide access to saved products, rewards, referrals, gift-card tools and sweepstakes when those programs are enabled.

Use guest checkout when you want the shortest path. Create an account when order history, points and account-only programs are useful. Either way, the menu and checkout totals remain visible before the order is placed.

Before you place the first order

• Use an email address you can check immediately; payment and order updates are sent there.
• Enter the delivery address exactly as it should appear on the parcel, including any unit number.
• Review the shipping and tracking details before choosing the order size.
• Read the Interac payment guide if e-Transfer is new to you.
• Keep the order number when contacting Eon support.